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Privacy Policy

Last Updated: December 24, 2024

Pelvis NYC is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our services. It also outlines your privacy rights and explains how applicable laws protect you.

By using our services, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your information as described.

We do not share consumer information with third parties for marketing purposes. Standard message and data rates may apply.

1. Interpretation and Definitions

1.1 Interpretation

Terms with initial capitalization have specific meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

1.2 Definitions

  • You: Refers to the individual using our service, or the organization represented by that individual. Under GDPR, “You” may also be referred to as the “Data Subject” or “User.”
  • Company: Refers to Pelvis NYC, also referred to as “we,” “us,” or “our.” As defined by GDPR, the Company acts as the “Data Controller.”
  • Affiliate: Any entity that controls, is controlled by, or is under common control with Pelvis NYC.
  • Account: A unique identifier created to access specific features of our service.
  • Website: The official Pelvis NYC website, accessible at https://pelvis.nyc.
  • Service: Refers to the Website and its associated offerings.
  • Country: The United States of America.
  • Service Provider: Any third-party entity processing data on behalf of Pelvis NYC, including data analysis and communication facilitation.
  • Personal Data: Information that identifies or could identify an individual. Definitions vary under GDPR and CCPA.
  • Cookies: Small files stored on your device to enhance functionality and track usage patterns.
  • Device: Any tool used to access the Service, including computers, smartphones, or tablets.
  • Usage Data: Automatically collected information such as IP address, browser type, and time spent on the Service.
  • Data Controller: The entity responsible for determining how and why personal data is processed.
  • Do Not Track (DNT): A browser feature allowing users to opt out of tracking across websites.
  • Consumer: Under CCPA, a California resident whose personal information is collected.
  • Sale: As defined by CCPA, the exchange of personal information for monetary or other valuable consideration.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data
We may collect information such as:

  • Name
  • Email address
  • Mobile phone number

Usage Data
Automatically collected data may include:

  • IP address
  • Browser type and version
  • Pages visited and duration
  • Device information

When using mobile devices, additional data such as operating system and device-specific identifiers may also be collected.

3. How We Use Your Personal Data

Pelvis NYC uses your data for the following purposes:

  • Service Maintenance: Ensure proper functionality and monitor usage.
  • Account Management: Provide access to user-specific features.
  • Communication: Send updates, service-related notifications, and promotional content (with opt-out options).
  • Legal Compliance: Fulfill obligations under applicable laws.

SMS opt-in or phone numbers provided for SMS purposes are not shared with third parties.

4. SMS Terms and Conditions

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Pelvis NYC, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. Adam Gvili at Pelvis NYC 110 West 17th Street, New York, NY 10011, US on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Pelvis NYC in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Method

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms of Use.
  • Message frequency may vary.

5. Sharing Your Personal Data

We may share your information in the following situations:

  • With Service Providers: For operational support, analytics, and communication.
  • During Business Transactions: As part of mergers, acquisitions, or other organizational changes.
  • With Affiliates and Business Partners: To offer collaborative promotions or services.
  • Public Interactions: Content shared publicly may display associated personal details.

6. Retention and Transfer of Data

We retain your personal data only as long as necessary for its intended purposes or to comply with legal requirements.

By using our service, you consent to the transfer of your data to locations where data protection laws may differ from those in your jurisdiction. Pelvis NYC ensures secure data handling through adequate safeguards.

7. Security Measures

Although we implement industry-standard measures to protect your data, no method of online storage or transmission is completely secure. Please use our services with this understanding.

8. GDPR and CCPA Compliance

Your GDPR Rights

Users in the EEA have rights such as accessing, updating, or deleting personal data. Contact us to exercise these rights.

Your CCPA Rights

California residents have the right to request access to, deletion of, and opt-out from the sale of their data. Requests can be made by contacting us, and responses will be provided within the legally required timeframe.

9. Contact Us

For any questions or concerns about this Privacy Policy, reach out to us:
Pelvis NYC
Website: www.pelvis.nyc
Email: hello@pelvis.nyc
Phone: +1 929-590-3445